CloudBelguim IT Support is our value added service offering with Service Level Agreements adapted to our customer’s needs according to the criticality of their virtual servers. Throughout its support service offering, CloudBelgium propose a series of engagements and guarantee the Cloud infrastructure availability.
For CloudBelgium public or private Cloud Customers, our IT support service is included for all issues relating to the hosting service. For clients opting for a managed Cloud service offering, CloudBelgium will take care of the day to day operations of their IT environment.
For companies that need Support Services for their IT landscape, our IT support desk can provide 1st , 2nd or 3rd line support. CloudBelgium has expertise and certified staff in the following domains: Microsoft or Linux Operating Systems, Exchange, Lync, SharePoint, and Virtualization (VM Ware or HyperV)
Companies have the opportunity to either purchase tickets valid for a maximum period of 12 months, or ask for a managed service offering. Please contact us for more information.
Our support is accessible via:
web: Link to Itop
Tel: +32 (0)2 2303101